Privacy Policy

1. Who We Are

• Organization: Viet Vibe Foundation
• Address: 6975 Vivian Street, British Columbia, Canada
• Website: https://www.vietvibe.org
• Contact Email: tech@vietvibe.org

Viet Vibe Foundation is a non-profit organization operating in Canada.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you create a new account with us, either manually or using a third-party provider such as Google or Facebook. The data may include:

• Full name
• Email address
• Phone number
• Mailing address
• Age (for eligibility verification)
• Profile photo or avatar

This information may be collected through website forms, mobile applications, event registration, or account creation, and is used solely to authenticate you, create and manage your user profile, and provide access to the Service.

You can always modify your data in your profile.

2.2 Payment Information

Payments and donations are processed through Stripe, a third-party payment processor.

• We do not store your credit card details
• All payment data is encrypted and handled by Stripe
• Stripe complies with PCI-DSS security standards

More information: Stripe Privacy Policy.

2.3 Usage & Technical Data

We automatically collect certain information when you use the Service, including:

• IP address
• Browser type and version
• Device identifiers
• Pages visited and time spent
• Diagnostic and analytics data

3. Facebook & Instagram Data (Meta Platform Disclosure)

3.1 Facebook Login Data (User Data)

When you use Facebook Login, we collect only the information necessary to create and maintain your account, as described in Section 2.1. This data is linked to your user profile and is not used for advertising or profiling.

3.2 Facebook Pages & Instagram Business Data (Non-User Data)

Our Service uses certain Meta Platform permissions exclusively to access and manage Facebook Pages and Instagram Business accounts owned or administered by Viet Vibe Foundation.

These permissions do not collect personal data from end users and do not impact individual Facebook or Instagram users. The data is used solely for internal content management, analytics, and community outreach purposes and is not linked to individual user accounts.

3.3 Meta Platform Compliance

We do not sell, rent, or misuse Facebook or Instagram data. All Meta Platform data is processed in accordance with the Meta Platform Terms, Developer Policies, and Data Protection Requirements.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Remember user preferences
• Analyze website performance

Where required by law, non-essential cookies are used only with your consent. You may control cookies through your browser settings.

5. How We Use Your Information

We use personal information to:

• Provide and maintain the Service
• Manage user accounts and event participation
• Process payments and donations
• Communicate service-related updates
• Improve functionality and user experience
• Comply with legal and regulatory obligations

6. Data Sharing & Disclosure

We may share personal information only with:

• Trusted service providers (e.g., Stripe, analytics tools)
• Google and Meta Platforms, Inc., for approved platform integrations
• Legal authorities where required by law

We do not sell or share personal data for commercial purposes.

7. Data Retention

We retain personal information only as long as necessary:

• Account data: duration of the account plus up to 24 months
• Support communications: up to 24 months
• Analytics and usage data: up to 24 months

Data is securely deleted or anonymized when no longer required.

8. Your Privacy Rights

8.1 GDPR (EEA & UK Residents)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability

8.2 CCPA & CPRA (California Residents)

You have the right to:

• Know what personal data we collect and how it is used
• Request access, correction, or deletion of personal data
• Opt out of the sale or sharing of personal data

9. Data Deletion Requests

You may request deletion of your personal data, including Facebook Login data, by:

• Emailing tech@vietvibe.org
• Using account deletion features (if available)

Deletion requests are processed within 30 days.

10. Data Security

We implement reasonable administrative and technical safeguards to protect personal information, including encryption, access controls, and regular security reviews.

11. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

12. Third-Party Links

Our Service may contain links to third-party websites. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

14. Contact Us

If you have questions, concerns, or data requests, contact us at: tech@vietvibe.org